Software for cosmetologists and aesthetic clinics
In cosmetology a treatment is rarely a one-off: there's a course, a break, a repeat. Rezneed keeps the course, the client's files and your product use in one place.
No card required
Where time and money usually leak
- Both you and the client have to remember which session of the course they're on.
- Test results and notes from past treatments get lost in a phone gallery and in chat threads.
- Nobody tracks how much of the expensive product is used, so the profit on each treatment is unknown.
How Rezneed handles it
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Courses as packages
Sell a six-session course as a package paid in instalments, and both sides can see what's left.
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Files and documents
Test results and other files are uploaded to the client card, and clients can attach up to 10 files when they book.
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Recipe cards
The product a treatment uses comes off stock automatically when the visit closes, and you see the real cost straight away.
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Retail aftercare
Sell the creams you recommend at the till, and the cosmetologist earns a commission on the sale.
What it looks like in Rezneed
The client card: documents, visit history and the active treatment course on one screen.
The features this trade uses most
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Packages and gift cards
Session or minute packages are paid in instalments, and a gift card can be spent across several payments.
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Client records
History, notes, tags, birthday and files sit on every client's card.
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Inventory
Recipe cards take materials off stock when a visit closes, with a WhatsApp alert when stock runs low.
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Online booking
Clients pick the service, specialist and a free slot from a link, with no app to install.
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Frequently asked questions
Where do I keep a client's test results and photos?
The client card has a documents section where you can upload any file. Files stay next to the client's visit history and notes.
How do I handle a course that needs a break between sessions?
Book the next session into the calendar as the current one ends, and the client gets a WhatsApp reminder before it. You can also set an expiry date on the package.
How do I keep cosmetologists from seeing each other's earnings?
Each staff member only sees the sections you allow, and finances can be hidden separately. Commission is worked out on services, products and packages, and only you see the overall report.
Can I sell gift cards?
Yes. Create a gift card for an amount, say for a facial, and sell it at the till. The client spends it across several treatments, and you set the expiry date.
Related
- BlogSalon loyalty programme ideas that workVisit cards, packages, gift cards, birthday offers and win-back campaigns: which loyalty models work for a salon or studio, and how to measure the results.
- BlogWhatsApp appointment reminders: 10 templatesWhat to send clients and when, so they read it, turn up and don't mistake you for spam. The rules, plus 10 WhatsApp reminder templates to copy.
- FeatureClient databaseClient cards, notes, tags, documents, automatic client groups and a client portal.
- RezneedPricingEvery feature on every plan and a 45-day free trial.
Other industries
Try Rezneed free for 45 days
No card required. On every plan our team helps you set up and move your data over for free.