Booking and sales software for spas and massage studios
Much of a spa's revenue comes from festive gift cards, massage courses and visitors passing through. Rezneed brings gift cards, packages and booking together in one system.
No card required
Where time and money usually leak
- Nobody knows which paper gift cards have been used and which are still out there.
- An overseas guest wants to book, but the page and messages are in one language only.
- You can't see how much goes on massage oil and products, so the real profit on a session is unknown.
How Rezneed handles it
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Gift cards
Before the festive season, create cards for an amount or a percentage in batches. Guests spend a card across several sessions, and the expiry date is tracked.
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Minute packages
Sell a 300-minute massage package, for example, and the balance goes down automatically after every session.
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Booking in 6 languages
The booking page opens in Azerbaijani, English, Russian, Turkish, Arabic and Georgian, and messages go out in the guest's language.
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Therapist commission
Each therapist's share of every massage, package and product sold is calculated as a percentage or fixed amount.
What it looks like in Rezneed
Gift cards: which ones are sold, how much is spent and when they expire.
The features this trade uses most
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Packages and gift cards
Session or minute packages are paid in instalments, and a gift card can be spent across several payments.
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Online booking
Clients pick the service, specialist and a free slot from a link, with no app to install.
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Inventory
Recipe cards take materials off stock when a visit closes, with a WhatsApp alert when stock runs low.
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Team and permissions
Roles, 13 per-person permissions and commission on services, products and packages.
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Frequently asked questions
How do I keep track of hundreds of gift cards sold in the festive season?
Create them in batches, and each card's balance is tracked separately. Sales show in their own report, and clients see their card in the client portal.
How do I book a couples massage?
Book a separate appointment for the same time in each of the two therapists' calendars. Each one counts towards its own therapist's commission, and payment is taken at one till.
How do I track massage oil use?
Set how much oil each massage uses on its recipe card, and it comes off stock automatically when the visit closes. You get a WhatsApp alert when the oil runs low.
Can guests rate their visit?
Yes. After the visit the guest is asked on WhatsApp to rate it from 1 to 5 stars. Ratings collect in the panel, each therapist gets an average rating, and you can show it on the booking page if you like.
Related
- BlogSpa and massage booking software: a guideGift cards, massage courses, booking for overseas guests, therapist commission and oil use: what to check when choosing spa and massage booking software.
- BlogSalon loyalty programme ideas that workVisit cards, packages, gift cards, birthday offers and win-back campaigns: which loyalty models work for a salon or studio, and how to measure the results.
- FeaturePackages and cardsSession and minute packages, instalments, gift cards and loyalty cards.
- RezneedPricingEvery feature on every plan and a 45-day free trial.
Other industries
Try Rezneed free for 45 days
No card required. On every plan our team helps you set up and move your data over for free.