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First impressions start before the visit: online booking through the client's eyes

Clients see your booking process before they see your service. No app, no phone calls: location, service, specialist and time — booked in four steps.

3 min

First impressions start before the visit: online booking through the client's eyes

Clients see your booking process before they see your service. Long phone calls, waiting and back-and-forth messages create a bad impression before the service has even started. When the process is easy, the client arrives already in a good mood.

Picture it: at 11 pm a client sees your work on Instagram and wants to book. They send a DM, the reply comes in the morning, and then there are two hours of “is 3 o’clock free, then?”. In the meantime, they’ve tapped another salon’s link and already booked.

Four steps

On a Rezneed booking link, clients go through the process themselves:

  1. They choose a location — they decide for themselves where they’re going.
  2. They choose a service — with price and duration; they find the treatment they want in one click.
  3. They choose a specialist and a time — they see only the times that are genuinely free. The schedule doesn’t get muddled, and the choice is entirely theirs.
  4. They enter their name and phone number — the booking goes straight into the calendar. No calls, no confusion.

No app to download

One of the biggest advantages for clients: there’s no app to download, no sign-up and no password to create. The link opens in the phone’s browser, the client books, the system records them automatically and sends a confirmation on WhatsApp straight away.

After the booking

  • The WhatsApp confirmation goes from your number, in the client’s language.
  • A reminder goes out automatically before the visit — 2 hours before by default, and you can change it per location.
  • A PDF confirmation and add to calendar — the client adds the booking to their Google or Apple calendar with one tap.
  • They can cancel it themselves, but only up to the deadline you set.

The page opens in 6 languages: Azerbaijani, English, Russian, Turkish, Arabic and Georgian. Tourists and international clients can book easily too.

You stay in control

You can accept online bookings automatically or approve each one yourself first. You set a minimum notice time for each specialist so that bookings for “5 minutes from now” don’t come in. More than 10,000 online bookings have already been made through Rezneed.

Where to put the link and how to share it: The booking link on Instagram. To see for yourself what clients see, take a look at our demo page, and create your own link today with a 45-day free account.

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